What brought you here?

IT Support

I WANT BETTER
IT SUPPORT

- Our service is not proactive
- We've outgrown our provider
- Recurring IT issues
- Timely, friendly IT Support

I WANT BETTER
CYBERSECURITY

- I'm concerned about security
- Unsure if I’m protected
- I Got hacked
- No standards/best practices

IT strategy

I WANT BETTER IT STRATEGY

- I don’t have a disaster plan
- Don’t get advice/strategy
- No structured IT plan/budget
- We are managing IT ourselves

cloud-computing (3) (1)

I WANT BETTER CLOUD SERVICE

- I want to move to the cloud
- Having issues with our cloud
- Pandemic and disaster planning
- I want proactive cloud service

EXPERIENCE THE PACE DIFFERENCE

29

PACE EXPERTS

20+

YEARS EXPERIENCE

75

CLIENTS

99.6%

SATISFACTION

Realtime Feedback From Our Helpdesk

testimonial 1

“Thank you for the outstanding service and for making sure it got done today" – Miranda S

“As usual Chris is amazing and got the hard drive issue handled with no disruption to our business" – Annie J

“Quick, spot-on, knows his things. 10/10 for Brian!" – Nadine A

"Reza is awesome, great communicator and works quickly to resolve issues" – Nilackshica M

“Dan is an excellent! He is quick & informative so I never have the same problem again" – Biniam R

“Jordan truly assisted me setting up my new cell. He was persistent & knowledgeable. Always a pleasure dealing with the Pace staff" – Mark M

A SERVICE MODEL DESIGNED FOR SUCCESS

Standard Services

Centralized IT services

SYSTEMS MANAGEMENT

24/7 Monitoring, Security & Backups

Tech support

UNLIMITED HELP DESK

Ticketing System & Emergency Support

IT check list

UPGRADES & PROJECTS

Network Upgrades, Server Installs, Office Moves

Proactive Services

Tech alignment

TECHNOLOGY ALIGNMENT

Your Engineer for Proactive Network Administration

Tech consulting

TECHNOLOGY CONSULTING

Your Strategy Team for Proactive Technology Planning

tech help

ENHANCED CYBERSECURITY

Industry leading tools and proactive processes to protect your business

WE PROVIDE TORONTO BASED BUSINESSES WITH RELIABLE, SECURE, AND INNOVATIVE IT SOLUTIONS

Uncomplicate your IT

Our all-inclusive IT management system, CompleteCare IT.

 

Leveraging innovative tools, processes and people to cultivate our client’s success.

Pace handbook

THE ESSENTIAL CYBERSECURITY TOOLKIT FOR SMBS

Get Sought-After IT Security Tips from Toronto’s Only ISO-Certified Managed IT Services Company!

ALL-INCLUSIVE MANAGED IT SUPPORT SERVICE

CompleteCare is an all-inclusive Managed IT Support Service that provides small and mid-sized businesses in Toronto with all the benefits of an enterprise-level IT department. We achieve significantly better results for our clients owing to our
unique process, structure and procedure.

IT support companies may appear similar considering that we all have access to similar tools and many companies present similar features such as monitoring, proactive service, guidance, etc. The difference with IT
Support companies is not the promoted features or the best intentions of delivering on those features. The real difference is having the right process and infrastructure to guarantee those features and get the desired results.

 

 

Are You Ready For Technology Success?

STEP: 1

GAP ANALYSIS CONSULTATION

30 Minute Consultation

STEP: 2

AUDIT & SECURITY TOOLS

Technology Infrastructure Review

STEP: 3

SECURITY & STANDARDS

Proactive Processes, Business Results & Productivity

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TECHNOLOGY SUCCESS

Finally, the professional IT service that everybody else promised!

DON’T JUST TAKE IT FROM US

“We first met PACE a couple of years ago when we were making a vendor change. We ended up choosing a lower priced option that promised us great proactive services. It was a big mistake and cost us a year with nothing but excuses and band-aid fixes. Pace showed their value right from the beginning as the transition was very thorough and almost unnoticeable to our staff with the exception that some nagging issues were finally resolved. Their IT solutions service has made a positive impact on our business and well worth the additional investment!”

JIM P – MANUFACTURING INDUSTRY

“During COVID19, Pace was amazing. A lot of employees needed to get set up for remote access and they were quick to get this accomplished. Any concerns I had were dealt with quickly and the transition was smooth. A special thank you to Reza, who does a lot of our setups. He is always quick, knowledgeable and great to deal with. Thanks Pace for the IT support!”

ANNIE J – CONSTRUCTION INDUSTRY

“When I sum up my experience with Pace I usually say “I sleep very well at night because I trust them. They know what they are doing.” Our experience with Pace has been great since day 1. I know that your team has the knowledge to support us, and you are doing it in a friendly and efficient manner. The managed IT support services provided in the first couple of weeks of the work from home craze was outstanding: the questions and issues raised were addressed and resolved promptly, sometimes faster than under normal circumstances."

AURA M – FITNESS INDUSTRY

"The value that we get from Pace is immeasurable. I’d like to thank Duarte, our Business Advisor, for his help in providing guidance. Before Pace we never had a plan and had to prod our old company for advice or try and figure it out ourselves, and we are not IT people. I feel like I understand what’s going on with our IT now and am seeing the benefit to proactively managing our IT vs just fixing things when they go wrong.”

KEVIN D – INVESTMENT INDUSTRY

BLOG & NEWS

Contact us today to find out how PACE Technical IT services can help your business!

Our Partners

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GET IN TOUCH

Fill out the form below and we will contact you as soon as possible!

475 Cochrane Drive. Unit 4

Markham, Ontario L3R 9R5

Phone: (905) 763-7896

Email: [email protected]

The PACE Difference – We’re in this business to help other small businesses grow and move forward. It’s as simple as that.

Toronto, Ontario’s IT Experts. Nestled smack in the middle of the thriving Technology sector of Markham, Ontario, PACE Technical Services Inc. is comprised of a dynamic group of professionals dedicated to bringing Fortune 500 managed  IT solutions to small and mid-sized businesses in the Greater Toronto Area.

PACE TECHNICAL SERVICES INC.

475 Cochrane Drive. Unit 4

Markham, Ontario L3R 9R5

Phone: (905) 763-7896

Email: [email protected]

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